To contact us all you need to do is email firstname.lastname@example.org.
We will get back to you within an absolute maximum of 48 hours Monday to Friday or 72 hours if you email us at the weekend/over a public holiday period.
As for why we’re so good, well that bit’s simple…
When you contact us, you will NOT be dealt with by a call centre on the other side of the planet…
And you will NOT be dealt with be a member of customer service staff on the minimum wage, who may be friendly, but probably knows very little about how to help you other than to follow the script on his or her computer screen.
Instead, when you contact us, you will ALWAYS be dealt with be either myself (Josh), one of my Bet Chat partners or one of our tipsters. This means that you’ll never be passed around from pillar to post and, whatever your query is, whether that be about…
- an admin issue such as a change of email address
- a service issue such as the reasoning behind a certain tip
- or a general query such as a recommendation for a VPN or other piece of software
…we will get back to you quickly and with exactly the information you need.
And, of course, in addition to your queries, absolutely all feedback is appreciated, good or bad. We’ve built Bet Chat for you, so help us to make it as good as we possibly can.
Once again, here’s that all important email address: email@example.com.